The first carpet installation upstairs went smooth and their crew was excellent. Second time, the carpet installation in the basement was great but the installation of laminate wood flooring was very poor. The installers were in a hurry to have the job finished in one day and stayed late until 10:00pm. The results were poor craftmanship. The wood panels are loose and cut short in some areas. The store has 1 year warranty against defects and workmanship. After several phone calls and agruments with the Store Manager, the wood panels were finally fixed. I would not recommend this store to anyone.