Terrible! When I splurge for a good coffee or coffee drink I want it to be better than what I make at home or get in at a gas station! I recently stopped at the East Towne Mall location for an Americano and it was the weakest cup of coffee ever. I have had Americano's that are so good that you crave to get another one! This is not the place. I was very disappointed. I also got a Pumkin Latte last Nov. and it was so bad I could not even drink it.