After attempting to place an order at Main Street Sandwich, I was appalled at the lack of professionalism and the down-right nastiness of the employees. There have been two incidences of horrible customer service. Today, after informing the person who answered the phone that I had a large order (which we had done many times before), I placed the order. Another gentleman was screaming in the background about what we were ordering. Once the order was placed, this other gentleman took the phone from the current employee and rudely informed me that I had to fax my order in. After stating that we would place the order this size via fax the next time, he continued to be rude and told me "How about you don't show up today". My company frequently placed large orderes from this deli. We will no longer be using Main Street because of their lack of customer service and high prices. So we will be taking all of our business to Chatham Sandwich Shop.