My mom had a horrible experience with a dress alteration at this business. The dress was way too long and 3 layers, the top layer was a thin chiffon material then 2 other layers. The woman hemmed the top layer over 2 inches shorter than the rest of the dress and you could see my mom's ankles through the sheer fabric. When we talked to the woman about why she did that she told us we were wrong and "all dresses are like that now". We told her this was unacceptable since she is the one that measured where the dress should be hemmed to with my mom wearing the shoes she is going to wear with the dress. We asked that she use fabric from the liner to add onto the second layer so her ankles would not be showing. When my mom went back to pick up the dress today the woman had ONLY added onto the front of the second layer so the back is still way too short and then she also made it longer than the top layer. Horrible service and a very upsetting outcome.