A total rip-off, and if you point out "anything" wrong the management turns into "ill mannered wannabe gangsters". The young man who is manager and the young lady who is his assistance both joined forces to verbally attack my husband and I. When we pointed out how poorly our truck was done the management says; "What do you expect for $20.00?". We tried (they wouldn't even hardly let us get a word in) to explain that we only expected to get what they sold us. They continued to insult us and defend themselves. They didn't clean our windows, wipe down the outside, or clean the tires. All of which are things we paid for. Again, to top it all off they displayed this "ill mannered wannabe gangster" attitude when we politely pointed out these things. We could have sprayed it with a hose and almost got the same result. They also damaged our mirror. Unless you have money you want to throw away we strongly suggest not wasting your money or time going here. You cannot speak to anyone above them either, because they won't give you any contact information. Though from what we've read and seen it would do absolutely no good anyway! In our opinion they truly are the epitome of unprofessionalism!