This was the worst experience I have had in 23 years of homeownership. I hired Ben to install a propane heater and hot water system in September, and it’s still not finished. It should have taken 2-3 days. I’ve paid him over $12,000 and he wants more than $6,000 and another 2months to finish. I finally gave up an hired Jeremy rondeau. It turns out Ben never filed a work order, he talked me into the most expensive equipment by saying it would have a lifetime warranty, which is a false claim, and he put everything in backward. Thus job is now costing $19,000 when it should have been $11,000. Don’t let him in your door!