Completely unprofessional. We scheduled a 4:00pm delivery on Monday. We had a crew waiting and the cement truck had still not arrived by 5, so we called and were informed it would be 6:30pm or later. We asked why they didn't call and let us know, they said they were to busy taking calls to stop and let us know. Since it gets dark by 6 and there is not any exterior lighting, we rescheduled for the following Friday at 1:00. Again, with the crew present and no truck in sight, we called again. Dispatcher at MacLellan said they were not going to be able to make it until "maybe" by 5:30. The dispatcher was rude and not even the slightest apology for wasting our time and money was given. He cared nothing about the time we had taken off work to meet his delivery schedule, the money we had to pay for the crew who never was utilized, or our time. Called Kingston Ready mix and they showed up ON TIME the FIRST time!