I was told a 3 1/2 inch Maple tree was $319 each and I needed 8 of them. I left my name and number and while on business in Columbus Ohio was called that yes they had eight 3 1/2 inch Maples in. I finished my work for the day in Ohio (knowing i was going to have to drive back) and drove all the way home to Louisville to buy the trees before they were sold. I arrived excited about the purchase but when I tried to buy them I was told sorry these are 4 inch trees and will be $369 each. I asked the person to call the original sales person I dealt with. Again I was told, sorry these are 4 inch trees. Needless to say I was upset. Drove all that way and expected them to honor what they said on the phone and what we discussed last week. That didn't happen. This was just wrong! Not to mention lousy business ethics and poor customer service. I will never buy from this place, ever!