My carpet was really worn out going down the hall and on the stairs. Wane has a special tool that fluffs up the carpet. To show off, he asked me take off my shoes and feel the difference. I could already see it, but one word describes the feeling- Remarkable. Plus he showed me all the dirt, sand, dander, and dog hair that vacuuming alone doesn't pick up. I'm voting for his company because I've had my carpets cleaned several times in the past and he was the first and only person to take the time and explain why each step he does is so important to the overall cleaning process. Seeing is Believing and Feeling really brings me Peace of Mind.