They have a guy that works thru them named Stuart Pass. We weren't sure if he really worked for the company so we called to check and see. The owners said we could just go thru them if we felt more comfortable. We told her we would. We get a phone call from Stuart and he had an attitude. He then calls again and leaves a message and said we waisted his time and going off. I told him we were going with the main company and he called screaming at me. Told me I was a lier and was screaming at my dad who is a vet. NEVER USE HIM!!!!