This store has the BEST service. In the computer department, there is an employee that not only answers all my questions but teaches customers the basics of usng the different kinds of technology. (His name badge said Houston.) I've been going to this store for months and I am always amazed at the excellent customer service. Tonight I was helped in picking out a new keyboard for my computer and each of the pros and cons were discussed. I felt good about my selection and confident in how to use it. (even the little extra special gadgets on it) I might find a better deal online but I will never find such informative helpful service there.