every week they lose one of my shirts. They lost my black dress and are still "looking for it" rather than pay for it. Do not take any dry clean white items as they will be yellow when you get them back. The Korean people who run the laundry use to do a good job but now they have hired really bad workers who are sloppy and do a bad job. Half the stuff I leave to get pressed are pressed badly and have more wrinkles than when I left the clothing. This use to be a decent cleaners but now is just plain bad. Also everything is prepay!!