I have to disagree with the previous post! Obviously a disgruntled employee. The store is always clean, the whole staff is very friendly and knowledgeable about pets and products! The store manager is great and is very involved within the community his Ace Ventura bit to help with the animals is a great addition to his already passionate dedication to help save animal lives. He also knows everything there is to know about reptiles. He taught us alot about our new bearded dragon and our sugar glider.