Liar!!!
I have been a customer of this travel agency LA office since 2001. I purchased a round trip ticket to South Korea a few months ago and the agent (she used "Jamie" for her English name) told me that the cancellation fee was $250. I requested to cancel the ticket just now and she told me that the cancellation fee $300 would be deducted from the refund. I told her that she told me the cancellation fee was $250 when I purchased the ticket but she told me that the fee would $300 and then just hung up the call! So rude!!! She was not responsible and easily changed her words at her own convenience. I will stop being a customer of this agency. They are not trustworthy!!!

Sam ho tour irresponsible.
They're so mean in LA office Hawaii drecter.