GrEATPLACE

I bought a Canon CoolPix 6000 on January 4, 2011. The manager, Fred, was helping me, and then he had to do something, and David Keller assisted me. I am technology challenged, and he was very patient with me. I did take the insurance because it was a good deal, and I am tough on cameras and David explained the terms carefully. I had told Fred that I needed everything set up for me, but forgot to reiterate that to David. As soon as I got home, I realized that the battery was not in nor could I figure out how to connect the charger. I called David, who was with a customer, but he called me back within fifteen minutes and spent at least fifteen minutes working with me until I understood everything. I really appreciated his patience and consideration. He was so sweet not to laugh when I realized one of my problems was that I had the battery in upside down. I know that I could get this camera cheaper at Costco, but I would get no help. It is worth it to me to have all my question

I had a problem with a camera I didn't even purchase at Bel Air Camera and David was able to help me through it. I am not a tech girl but he made it pretty simple for me.

I shop at many different camera shops in Los Angeles but my favourite is Bel Air Camera for sure. The staff is knowledgeable, they have a great inventory, all the latest equipment and good rental rates. Sometimes there is a wait...it can get busy there but it's worth it. Personal service still means something to them. Barry is my guy for Used equipment!

The bad reviews are right. Belair camera are arrogant, lazy, and overall a terrible business.I recently purchased a new Canon PowerShot SX1IS Digital Camera online and confirmed over the phone. After not receiving anything for a week, I called to check. The arrogant employee told me they shipped it four days ago and it should be there the next day.So I waited, then after two days nothing came and I called back and asked for a tracking number. The same arrogant employee obviously fumbled around for a bit and after a long pause told me that they made a mistake and would ship it out the next day. Then, I asked for the manager, in which he told me he was the manager. He said he would send me an extra something to cover the mistake they made.The product finally came, almost two weeks late, and the camera inside looked used and scratched up. And the extras seemed damaged as well. I paid for a new camera and they won't accept my camera as return because it has scratches.DO NOT B