Kustom US Inc was great with the initial contents and clean up from the fire in our home. I would STAY AS FAR AWAY FROM THEM FOR RECONSTRUCTION as possible. I feel their contract and billing operate in a very unethical manner. They do not even adhere to their own signed contract. They take advantage of people during an emotional, traumatic time due to a disaster in their home. Kustom feels since the insurance company pays for the damages, they are entitled to the full amount. Their reconstruction services are grossly mismanaged and expect the homeowner to double or even triple pay them for poor work and scheduling/time mismanagement of the job. I am hugely disappointed with their performance overall as a company and the accusations they made toward my spouse and I accusing us of nickel and dimeing them for a profit. Maybe they should think about who is trying to make the profit. WOULD NOT RECOMMEND TO ANYONE!!!