Agreed. False promises, unprofessional staff, and deceitful business practices. The owner will say all the right things over the phone, but in the end, you will have a pool of regret.

As mentioned in another forum, I have to agree with another reviewer. Sadly, I too was conned by the smooth talking owner. I'm the kind of person that usually has a great sense of character, but these people pulled one over on me. I'll be happy to go into detail later, but I felt it necessary to confirm what the other reviewer stated. They lied about how long the job would take. They came out one day, and were to return the following day to finish, and never showed up. They called and said they would be there the next day, but never showed up. They gave me "instructions" over the phone for "critical tasks" that needed to be performed, because now it would be after the weekend before they returned. They blamed me for not doing THEIR job correctly while they were away. The owner said he would be on site for the job, and gave me "his word" that the job would would be completed in 2 days for x amount of dollars. He did not come out on the job, and the cost was DOUBLE our original agreement, and took 3 times longer than promised. It would've taken longer if not for our persistent phone calls. The "help" they sent out turned out to be the same. Smooth talkers, yet very unprofessional. They stood around in my pool smoking, and showed up unprepared, and without any fuel for their portable pump, thus having to leave shortly after initially arriving (although one could speculate as to why they actually had to leave for a bit). There are plenty of other companies to choose from, and I strongly urge you to shop around, or ask friends who they use. These crooks will not have the oppurtunity to burn me again. I will be using another company for my annual job.

We had some repairs done on an above ground pool that was already located on some property we just purchased. They installed a new liner and replaced the pump and filter system completely. They were very fast and professional. The owner even called us from his home after hours to answer our questions and talk with us, he was great. We will be using them from now on!