Horrible experience as a first time customer, will definitely not be coming back in the future. Do yourself a favor and look elsewhere--LA has some great party planning services, ETSY has great items you can order yourself online without the huge upcharge, seriously look anywhere else! They simply cannot keep up with their business. Do not expect them to return your phone calls, emails, or follow through with anything they promise! Huge disappointment, Long Beach really needed a place like this but unfortunately this business does not have it together.