To whom it may concern.....I would highly suggest not using this company for your loved ones transport. I won't mention any names but this man TOM that works for the company was rude uncaring cocky and had an attitude from day one. If you decide not to use there funeral or cremation facility..want your loved one moved elsewhere you will find that they try to keep your loved one hostage..so not a nice thing to try and do. Try to profit from a persons grieving time...shame on you TOM!