I can’t give a negative rating so they get a 1 by default. My washer recently broke so I went on Monday 11/11/2019 to this laundromat. One of the large 4 load washers did not work. I looked for a telephone number throughout the building to no avail. I’m still attempting to call the number listed and the number is disconnected. I even called the emergency number and left several messages to no avail. $4.25, detergent and fabric softener later....NADA! Go to another laundromat