Poor cust. service. Never heard back after I signed an agreement for work to be done.

Second year in a row I scheduled them to seal driveway and they forgot us. When called back they said they will not be coming out to our area again this year. They state they called to verify appt. and got no answer. This is not true since I talked to them on Tuesday and they assured someone would be there on Friday. Receptionist is always rude. I'm done with R&M. I guess they could care less about there residential customers..

Contracted with R&M paving to have our binder driveway leveled and have a topcoat applied. One of our main issues was at the end of our driveway water pooled when it rained. We were told that this would not be an issue to fix. Part of our contract indicated "leveling" of driveway. After work was complete and we had the first rain, water continued to pool, there was no improvement whatsoever. Contacted R&M and at first they said they could not repair it, it would cause more problems (although they did not say this when we signed the contract with them). We were not satisfied with this answer so then they said they could fix it but we would have to pay to have it fixed. Again unsatisified. We continued to try to contact them to resolve this issue and are no longer getting calls back. I would NOT recommend them, poor work, do not stick to contract and horrible customer service.

misunderstanding caused the contractor to start swearing at client! wouldn't answer my question....but told me to get someone else! Wow,never been treated like that before! The man would not work with me at all