I used their traveling clinic for vaccines for my puppy and also visited their facilities for further vaccinations, heartworm testing and a spaying voucher. Dr. Nichols took her time with me answering questions and was cautious and knowledgable regarding my pet who has several serious allergies. The tech was very gentle and sweet with my puppy, putting me at ease. Even the volunteers at the front were considerate and helpful. Don't go there looking for fancy, go for the care and reasonable pricing.