Worst service EVER. I shopped in store a few days ago and made a purchase, the sales woman encountered a problem with one of my items, so she put the item on hold and promised to call me the next day when the problem was fixed. I received no return call the following day. I called the store to find out if I could now purchase the item and was placed on hold for an in store customer. When the sales woman came back on the phone I explained the situation. She then said that she had more customers at the desk and would not be able to help me due to the in store customers needing her help. I AM A CUSTOMER too, and trying to make a purchase no less. When I politely protested she hung up on me. REALLY?!?!

This location, although not so large as the Willowbrook store, has the advantage of a stable staff who will make the effort to get to know you and provide personal service. Choose one person in each department to assist you, and you'll soon feel like a special customer. Some examples are Galina in Men's Sportswear, Ken in Ladies' Shoes (the department has undergone an upgrade,) Joanne in Fragrances; you get the idea. There has been a high turnover in Store Manager, but even that person is available for personal attention. This store may be the main reason to visit Livingston Mall.