I stopped by three times in one week end of Jan beginning of February but was unable to get a haircut. All three times I dealt with a young woman with black hair. The first time I stopped by an hour before closing and was told they couldn't do it because it was too close to closing time. The second time, I was told they were too busy and there was a long wait. The third time, I stopped in at 1:30 pm and was told that because they were doing color, they could not cut my hair until 4:30 pm. The young lady was walking from the back to the front and when I began speaking, she put her finger to her mouth and shushed me because she was talking to a co-worker. That's enough for me. I will NEVER go there again.