Poor management decision at Roxborough Marketplace liquors.

I stopped in to pick up some Fat Tire for a Christmas party, I had just shopped at the Safeway next store and had a bag of groceries. As I was walking to cashier to pay for the beer, my bag of groceries knocked a bottle of wine off an end cap. The bottle of wine broke, understanding I caused the breakage, I offered to pay for the cost of the wine, but not the retail cost of $12.99.

After asking multiply times for them to reconsider charging the full price for the wine, management rudely stated that they could have sold the wine for $12.99 and made the profit on that bottle.

I understand they lost the profit on that bottle of wine, I hope they also understand they also have lost the profit from my purchases in the future. I am a local resident and will just plan ahead for any liquor purchases in the future.

The word here in the Roxborough community is that the female co-owner (jen)belongs to a hate Roxborough Face Book page. The page makes fun of members of the community. I will never buy from her store since she must really hate our community and the people who reside here. Yet she wants our business? Drive to another place to mail a fed ex. etc.!

Great store and fantastic service!