They pull a bag of trash out of tote & don't dump it, leaving lots of smaller bags of dog poop, tree limbs, etc. in the tote. Yesterday they sent a truck they knew had a leak to my neighborhood & left a large oil spot at every stop & they refuse to clean it up. Rates increase frequently & sometimes my trash doesn't even get picked up & I have to call them to come get it. I'm switching to Husker Refuse, they cost less & give a free month for referrals.