I contacted the lot on 34th and Cornhusker to try to buy a vehicle. My husband and I have credit problems and they claim to offer buy here pay here. I got ahold of the finance manager Patrick Henessey. He was not available either time we went to look at vehicles. We never did get to test drive anything. The second time I went there I had taken documents with me that had previously been emailed to him, but he was unable to open and read the attachment. I spoke to another person who worked there, who contacted the owner about the situation, and was very nice. He called me back to let me know I should have received a call back, which I informed him, I had not. I then called the lot and Patrick answered and told me never to call there again. If I could give them no stars, I would. Bottom line is, go somewhere that knows the meaning of customer service, and if you're an employer, hire people who don't make your company look bad.