Our refrigerator ceased functioning during the warmest week of the year. When we called Ron’s they politely explained they were booked for a week ahead. We made the service appt. A few hours later a technician called, saying he was in area and could stop by. He said he would need to order parts.
The next day Ron left a voicemail message explaining what he would like to try first. We followed his directions with good result! Not only is this merchant prompt in providing service, but he went out of his way to try a reset that saved us an enormous amount of money. We shall always call Ron for any future appliances or service.