I worked for a local university in Lexington where I purchased printers and printer supplies from EBM for 12 years and we have also had our printers serviced by EBM for as many years and I have never had an issue with equipment, parts or service. If we had emergencies and needed cartridges EBM would deliver to us the same day if they had in stock, many times they have come to our aid for service. I would recommend Mike Hicks and EBM to anyone, I don't feel you could get better customer service anywhere else in this area.

Great prices and service.

We've taken our client's printers and multifunction devices there for over 4 yrs, and never had a complaint. Service is fast and they are very reasonably priced.

I needed parts for my IBM Selectric typewriter and they had the parts and shipped them and I received them the next day. Great people to work with. Customer Satisfacion must be their goal. Thank's guys.