General Info

Answer One is a locally owned and operated telecommunications company that offers live telephone answering services to health care facilities and businesses in Kentucky and Tennessee. It contracts with service companies, educational facilities and private organizations. The company provides message delivery, e-mail and fax services. It also offers appointment and reservation scheduling and cancellation services. In addition, the company provides voice mail, order entering and Web hyperlink services. It assists customers to review and update appointments through the Internet. The company manages a staff of part- and full-time account managers and support personnel. Answer One maintains a location in Lexington, Ky.