They lost my package, I had to talk to several people and none were any help. Finally had a private person investigate it, and someone from the post office tried to help finally. Told me she would call me back by the end of the week. This was over 2 months ago, haven't hear from them since. Thankfully the place I bought my book from refunded it even thought it was the post office that lost it. On top of it all the number they give you to call is only a recording, you cannot talk to anyone. I had to call the 1 800 number to talk to anyone.

Great! I didn' t have to call and get the hours of operation.