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Contact Info

Phone:

Main - 972-420-4300

Address:
645 Hembry St Lewisville, TX 75057

Reviews

4
10 Reviews
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anonymous

09/07/10

1.0

Think twice before using Ohlen Air. While their serviceman was friendly when he arrived, there were too many problems with their service, and we were left with no choice but to cancel our business with them. Our first problem was in contacting Ohlen. We scheduled an appointment for 3:00 pm on a Monday, and at 4:00 no one had arrived. We called the company, who said they couldn't make the appointment until tomorrow. The new appointment was made for the following day at 4:00, and they instead showed up at 2:30 with no warning. After he finished, we were told he would give us a price quote that evening, but it never arrived. We called the company several times, and five days later we finally were able to reach the manager, who made an appointment to install the new system the following week. The day the installation was to happen we never got a call for confirmation. When we called (twice) we were informed they couldn't install the unit that day and didn't know when they could.

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cmcw66

02/17/10

1 Reviews0
5.0

We were very pleased with the level of service we received from Ohlen Air. They installed two 3-ton AC and heating units after giving us a very competitive price on the Carrier brand. The installation appears to be very tight and efficient. They were always prompt and called ahead on all appointments. We would highly recommend them and will definitely use them again for our future HVAC needs.

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anonymous

07/10/09

5.0

I highly recommend Ohlen Air. From the first phone call to the service, it was a great experience. I had 4 visits from a "national" home warranty company and none could figure out my cooling problem. I called Ohlen Air and the professional technician had things fixed in an hour. Needless to say, I cancelled my home warranty as when I need a company with knowledge and professionalism, I want to call who I want..and that will be Ohlen Air. I thought great service and integrity was a thing of the past...Ohlen Air renewed my thought!

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gogi1050h

04/22/09

1 Reviews0
5.0

I called about my heating problem with my heat pump unit when it was really cold and needed someone immediately. The service man came within 30 minutes much to my surprise because normally you have to make an appointment ahead of time and I would have been freezing in the meantime. This is the kind of service people need and appreciate. Any problems I have in the future with my heating or air conditioning unit will definitely be directed to Ohlen Air Inc.My thanks to office personnel and service people that was involved with the customer service I received.

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A
ashlee_lynch03

04/22/09

1 Reviews0
5.0

The staff at OHLEN AIR is the BEST.....They are very price competitive and even worked with me on a payment arragements.....They are AWESOME, the guys that come out to your house are very neat, clean, very knowledgable about their work, and also the trucks are very clean.... I would recommend them to anyone.....GREAT JOB......KEEP UP THE GOOD WORK......

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anonymous

04/22/09

5.0

The staff at Ohlen Air is the BEST........They are very price competitive, and worked with me on payment arrangements. They are awesome......I would recommend them to anyone.....GREAT JOB OHLEN AIR......KEEP IT UP.....

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anonymous

04/04/08

5.0

These people are THE best ever!!!!!!!!!! Their staff both in the office and those servicemen that come to the home are skilled, tidy, pleasant and knowledgeable. Our experience with them was superb!

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eratdaltx

10/30/07

1 Reviews0
1.0

Don't waste your time with them. I do not know how these other people got service, but my experience never even got started. I called to schedule an appt, they called me to reschedule, and after the reschedule they no-showed (no call, no anything). My call was for residential service and apparently they do not need your business (if your a homeowner) so I recommend not bothering with them.

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akbaker

08/25/07

1 Reviews0
5.0

We had a fantastic experience from start to finish. The sales rep/technicians were knowledgable and honest. They were very price competitive. They were also very accommodating in working with us on our method of payment and scheduling. We have had no problems what so ever. We would recommend them to anyone.

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khansen1

07/12/07

1 Reviews0
5.0
A local favorite of mine

I can always count on Ohlen Air when it comes to my heating and air conditioning needs. I have used the company for over 15 years, and I have always been satisfied with their work. Their service manager, Paul, is great, and the owners, Keith and Julie are good, honest people. You can always trust Ohlen Air!

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Categories
Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Major Appliances
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