These storage units are well maintained! They are clean and monitored for both climate and security. Sarah, the property manager and the staff are super friendly, helpful and knowledgeable. I have used the climate controlled Cube Smart storage units at this facility off and on for the last 5 years and was never once disappointed. I couldn't ask for a better place to safely store my belongings.

I picked Lewisville Self Storage because the property seems new and is very well maintained, and the on-site property managers are always helpful. They were running a special with $1 for the first month, which helped a lot!

This is the worst storage facility i have ever used! the only reason i used them in the first place was because of the free moving service that they were supposed to tell you about upon move in, which was only brought up because i mentioned it. then i find out that the moving service is only to move your furniture into the storage facility. i called customer service and the first person i spoke to had an attitude so i called back, lodged my complaint then spoke with one of the general managers. when telling her my situation, she agreed that it sounded like there was a problem on their end that needed to be fixed since i was given the runaround and told incorrect information on several occasions. then said that i still had to pay money to use their truck on site after having to pay money to rent a uhaul in the first place to bring my furniture into the storage facility because someone at corporate told me that they do not have a truck on site which was obviously incorrect since it was sitting in the parking lot when i arrived. i don't want a bunch of apologies for your horrible customer service and lack of customer service oriented employees. just do whatever necessary to appease the customer and call it a day.