Not happy with coal supply. The coal was extremely inconsistant in size; therefore, it is not running well in my stove. The load of Nut coal had approximately 25% fines and dust(sized less than pea size) mixed throughout the load. I will be very happy once my bin runs empty and I don't need to fight with the stove and clean up the extra dust. Customer service is 'nonexistant' - 'all sales are final' etc. Of the three coal suppliers in the area I have used, I would rate this supplier as third and not an option for me to rebuy.