My 13-yr old daughter was very nervous , as soon as he walked in the room he made her (and myself) laugh. I was having some unforseen issues with her insurance but offered to self-pay because she really needed her toe taken care of. He was so thoughtful and said we will figure the insurance out later. His only concern was taking care of her. Him and his assistant are off the charts and went above and beyond my, or my daughters expectations. I HIGHLY recommend and he gained 2 life-long patients.