Yesterday, 4/16/09 I visited your salon around 5pm to get my hair trimmed. I have been a customer for 10 years. I have never encountered such rudeness from the receptionist and the hair stylist that was on duty. The reason I chose your salon was because I could walk in after work and go to a stylist within 15 minutes or less. All the stylists were sent home and only one was working who was new and I had never been to before. I asked where the other people were because I assumed you were open until 5:30 pm. They said they did not have any business so they sent everyone home at 5pm. They told me I would have to wait an hour. I just left and said I would never be back again. I hope the manager sees this review because you really need to teach that receptionist some customer service skills. I have already found another salon closer to my home which will now be receiving my business.Juanita Frantz