If you are looking for a relaxing environment while getting your nails done, this is not the place. If you desire to ask questions of the owner be careful because she will take it personal. Including raising her voice and exuding sarcasm. When getting (1) nail repaired, do not expect it to look like the other (9) when you leave. If these things don't matter to you, then by all means stop by there. As for me, I'll continue to patronize businesses with stellar customer service. Those who care about my satisfaction even if it does cost more.