My terrible experience happened at the Portage location. It was my first profesional massage and I was not impressed. I would not recommend this "spa" to anyone. I paid for an hour long couples massage. We waited about twenty minutes, so we only recieved a forty minute massage in full. The "massage therapists" were not comforting. I did not experience goose-bumps like I have always heard you should. I was not asked for problem areas or if I was enjoying my $120 massage. I am very unsatisfied so much, I am going to request my monay back.

Very friendly and customer oriented... I go once every two or three weeks and have never been disappointed.

This is my favorite spa. The atmosphere is very relaxing & the spa services are extremely professional. The people that work there have always made me feel at home. They also carry my bare escentuals make-up which is a huge convenience!