Very Professional! I called Alternative Pest Control to have them come out and check some little bugs that I had in my kitchen and also wanted them to check a damaged baseboard that I hoped was not termites, but unfortunately it was. The technician (Ronny) was very professional, knowledgable and very personable. They quickly took care of the bug and termite problem and I found the price very fair for the amount of work that goes into a full fledged termite treatment. The owner also called and came by to go over some more details which I appreciated. I highly recommend this company and encourage you to call or visit their website, which lists their prices, which is very nice.