dates were changed to last minute on both ends of move/head driver came into apt. alone,told me if i didn't sign papers releasing them from any damagesthey wouldn't move furniture. Over $16,000.00in damages were sustained. Insurance co. only paid out $11,500.00 -A Nikon camera went missingwasn't covered by their insurance - be very careful when you chose a mover Golden Gloves were told to crate and pack on sight movers only had blankets - nothing to pack with,they used all my linen everything I owned to pack -over $400.00 in tips paid to head mover to take extra care! If you file an insurance claim use a lawyer first -let him get you an appraiser! Beware when you use these people - they also use the name American Van lines.