Sometimes the axiom, "If it looks too good to be true, it probably isn't," does not apply here. Jeremy was punctual and knowledgeable. I had a problem with my computer and he straightened in out quickly and efficiently. What I feared would lead to me buying a new machine was alleviated. I am a very happy camper. Jeremy is a good, trustworthy, competent guy. You can trust him to help you at a very reasonable price.