On 12/13, I placed an order for X-mas; worried about shipping, I emailed her. She emailed (transl.): "All orders will be sent before X-mas & will arrive at their destination before X-mas." Today's 12/27. I don't have my order yet. My order had X-mas candy (for tree decorating) that are now past their season. I called her to see where the order was; first she started yelling at me. When I asked her if she could cancel the order, she asked me why I hadn't called earlier (I'm thinking when, X-mas day?). She said SHE THOUGHT the order may have been sent out recently. She said she didn't know when it'd arrive. I said she promised it "before X-mas," she denied it. I quoted her e-mail, she got enraged & started screaming about how difficult her Hungarian cust. are. I'm trying to stick up for myself & I ask if I can send the ($25 worth) candies back to her; she yells "You can, but she won't accept them so I won't get a refund." I ask about cust. serv. & she hangs up! PLEASE DON'T SHOP HERE!