I give this place zero stars. I had a membership last year which was cancelled mid last year. I have the email from corporate to prove that the account was properly cancelled and closed. Despite that fact, my credit card was improperly charged on April 1 for another month of tanning. I sent them the email last week confirming that I cancelled a year ago, and have spoken with employees in corporate for the last three days, yet they refuse to credit my account until "approved" by a supervisor. I cannot get a supervisor on the phone to get this resolved. I was forced to dispute charge with credit card company and to file a complaint with the Better Business Bureau. Caution to all if you chose to give them access to your account. It may be a year or two later, and you may get unauthorized fraudulent charges on that account.

Went to a different location, the one on decatur on cactus. Their spray tan is the worst waste of time and money, the tan is uneven, and just ugly, I had to wash it off, they won't give u your money back, only a credit, the customer service at the corporate was horrible, they give you attitude, kinda your making things up.. Boo!!!

I give it zero stars...My current tanning facility went out of business and I closed my account over a month ago. Body Heat Tanning started charging my credit card automatically without authorization. Please be aware they will do this to you. I tried speaking to "Ms. Jackson" in billing and she refused to credit the unauthorized charge and was very rude and unprofessional. I am not a customer and I will never be a customer due to how I was treated.

store is okay....I prefer tan factory..the workers are nice but the owner is rude

i had just signed up for a one year contract and enjoyed a whole three tanning sessions when i was diagnosed with malignant malinoma (skin cancer). i had the cancer removed, and thank god they got it all. my doctor told me not to tan anymore because i was at high risk. i relayed this information to the tanning salon and they did not care one bit!!! said i had to fulfill the contract, or pay the $200 cancellation fee. does this sound fair to you?

i have been in many many salons here in las vegas, but none of them even come close the the expert service, cleanest beds, and wide variety of lotions that designer tan has to offer