To start off I loved my haircut, color, wax, and styling! But the downfall is listening to the so called manager talk. She's a complete nutjob who acts like she is the best because she has done it for so long. I've had a haircut by her before about 7 months ago and it was nowhere near what the other young lady did for me. So my rating is for the services not the trash talk, I could've dealt without that.