I was sold a phone at this edgewood store and was sold an insurance I had to use this service and found that my New phone is a used phone they never told me when selling me this insurance that you will be getting a used phone and while I was dealing with Jason I hear a salesman selling a lady a phone and they were misleading her on that she would be getting a new phone they never told her that it would replaced with a used made her thinking it would be new after letting her know this I left a called Verizon they called pro cell they called me and apologize and told me to return to the store and pick up a new phone when I returned home I had a voice mail from the Lansing police that I would be arrested if I returned how many have been told that there replacement phone will be used no body

Great service! Ask for Kelly, he'll get everything set up for you!