i booked my sons graduation from A-1.being my first party,i was overwhelmed.i was informed when i called that i needed to come in to reserve.when i questioned this policy,i was told it was to quarentee everything was exactly as i desired.Boy,was i glad i came in!gary was extremely helpful,no hard sell but obviuosly he and the staff more than knew their stuff!i had them deliver,set up and take down my party andthey were on time,contientious and very professional.I had soo many complements!I it really does make a difference using an established,professional home town company!