What a joke! If I could give negative stars I would. I starting using this garage five years ago, back when service was good. Since then the customer service has really become quite poor. The new eldgerly gentleman working at the desk has been rude with me everytime I have called or been in his office, and the mechanics have grown very smug. They do good work and the prices are fair...but how about waiting DAYS before they even look at your car and then DAYS for the part to arrive. You drop your car off and need to call to find out whats going on after you don't hear anything for days. I have decided to seek out a new mechanic in Lansdale. One that sees the value in getting the work done quickly and keeping the customer informed.