Please note our privacy policy has changed. To view the policy, please go to https://corporate.thryv.com/privacy/

Details
Hours
Do you know the hours for this business?

Contact Info

Phones:

Main - 413-738-5154

ExtraTollFree - 800-882-8859

Extra - 413-738-5164

Address:
312 Kittle Rd Lanesborough, MA 01237

Reviews

1
1 Reviews
Select your rating
Write a Review
anonymous

08/27/13

1.0

We would NOT recommend going there. The grounds, guests and staff are wonderful. BUT, we have never been treated in such an abrupt, rude, uncaring and hostile manner as we were by Dan, the owner. Although we liked everything else, we will not return until he is no longer associated with the resort. The hot water heater did not work in the RV we rented (their website claims it is a "cabin" that can sleep 6. In fact it can sleep two at best, in a room not much larger than the double bed it contained) for two days. The staff was very helpful, but could not get the heater fixed. The staff said that the heater was filthy, and had actually malfunctioned previously. It was reported to Dan that there was a problem. At 11:30 in the morning he found us eating breakfast and asked what the problem was. We told him, and suggested that since we had it reserved for three days, the least he could do was comp us the third night

Was this Review helpful to you?0
Category
Resorts
Payment Options
discover, master card, visa, amex
Suggest an Edit
Are you the business owner?Claim This Business
Data provided by one or more of the following: Thryv, Data Axle, Yext.