When I first went here I thought no, there is no such thing as customer service this great. I went back again, when a second hand bike was out front today. They let me ride it, take it on a spin, when I got back the seat was loose, they tightened it. The store was busy with 3 or 4 other clients buying bikes for hundreds of dollars more than I was spending, I was taken care of and even though was spending only $50.00 on a used bike I still felt SPECIAL. My opinion is you are not a number at David's, each one of his employees are knowledgeable and know what CUSTOMER SERVICE is. Thank you for making me feel special, I will be back.... Pamela M.