THERE USED TO BE MORE A FRIENDLY FEELING. IT'S NOW AS IF ALL THE VETS HAVE SOMEWHAT OF AN ATTITUDE. LIKE WE'RE JUST THE PET OWNERS, SO WHAT WOULD WE KNOW. THEY SURE CHARGE ENOUGH AND A LITTLE MORE OF A CARING FEELING WOULD BE NICE. BUT I GUESS THE ECONOMY BEING WHAT IT IS, THEY ARE JUST OUT TO GET OUR MONEY.